Legally Reviewed by Attorney Lou Waple
If you got hurt at work in Charlotte, you may qualify for significant workers’ compensation benefits. However, you won’t get every dollar you deserve without the help of an experienced workers’ compensation attorney.
After 30 years representing injured workers in Charlotte and throughout Mecklenburg County, we’ve seen it happen hundreds of times. That $5,000 settlement they’re dangling? Your claim might actually be worth $50,000. That’s why you need someone in your corner who knows exactly what your case is worth.
At Waple and Houk PLLC, we know which insurance companies fight hardest and which medical experts they bring in to lowball your injuries. We’ve won cases for warehouse workers in the South End, construction crews near Charlotte Douglas Airport, and office workers Uptown who developed repetitive stress injuries.
While you focus on healing, we handle the insurance company, paperwork, deadlines, and appeals. Call us today for a free consultation. No pressure. Just honest answers about what your case is really worth.
We’ve helped hundreds of injured workers in Charlotte and throughout Mecklenburg County get the benefits they deserve, and our results speak for themselves. From back injuries to severe shoulder damage, we can help you get the money you need to get back on your feet. Even if your employer isn’t fighting for what’s right, you can rest easier knowing we will.
Recent Review
“I was at a point of despair & thought that my then employer would do the right thing. Lou’s honesty, and integrity; along with his guidance gave me the dose of reality that I needed to see the true colors of legality in corporate America. Without his savvy I would have been blindsided! Cherie, always responded to all of my responses, and nervous reactions and made sure Lou was aware of what was happening! Great firm, I would highly recommend to anyone who wants respect, honesty and guidance as a client!”
Verified Google Review by Tara D.
Workers’ compensation is insurance that covers you when you get hurt or sick because of your job. It doesn’t matter if the injury was your fault or your employer’s fault because if it happened while you were working, you’re likely covered.
In North Carolina, almost every employer with three or more employees must carry workers’ comp insurance. This includes businesses in Charlotte and across the state. The system exists to protect you financially when a workplace accident leaves you unable to work.
But what counts as a work injury? Here are some examples we’ve seen:
What do all of these accidents and injuries have in common? All of these injuries can qualify for workers’ compensation benefits.
Even illnesses count. If you were exposed to toxic chemicals at work and later got sick, that’s covered. If you developed hearing loss from prolonged exposure to loud machinery, that’s covered too.

Not every work injury happens during a dramatic accident. Many of our Charlotte clients aren’t sure if their situation qualifies because it doesn’t fit the obvious “I fell off a ladder” scenario. Here are the gray area injuries we handle all the time.
You didn’t hurt your back in one specific incident. It got worse and worse from years of lifting, bending, and twisting at your warehouse job. That’s covered. Your shoulder didn’t tear in one moment. It deteriorated from repetitive overhead work at the manufacturing plant. That’s covered too.
Gradual onset injuries are harder to prove because there’s no single accident date, but North Carolina law recognizes occupational diseases and repetitive stress injuries. We help you establish the timeline and connect your injury to your job duties.
Most employees don’t realize that psychological injuries can qualify for workers’ compensation in North Carolina, though insurance companies fight them aggressively.
The key is connecting the mental health condition to a specific workplace event or series of events, not just general job stress. We work with mental health professionals who understand how to properly document these claims.
Insurance companies love to blame everything on your pre-existing condition, but North Carolina law is clear. If your job made it worse, you’re entitled to benefits for that aggravation. So if you had a prior back injury that was mostly healed, but lifting at work made it significantly worse, you’re likely covered.
We’ve won cases where insurance companies initially denied claims by pointing to old injuries in medical records, only to prove that the workplace aggravated those conditions substantially.
Injuries that happen during work, but when you’re “off the clock,” require analysis of whether you were in the “course and scope” of employment.
Maybe you got hurt in the employee parking lot while walking to your car after your shift. Or you were injured at a required company training event held at a hotel.
The parking lot injury might be covered if it’s on company property and you were coming or going from work. The company event is likely covered if attendance was required or strongly encouraged. Traveling between job sites for work purposes is almost always covered.
Your employer told you it doesn’t count because you were on your lunch break. We hear that all the time. However, if you were on company premises during your lunch break, it might still be covered.
Your employer claims it’s not covered because you violated a company policy. That might reduce benefits in some states, but North Carolina doesn’t allow insurance companies to deny claims based on policy violations.
Don’t let your employer or their insurance company tell you what is and isn’t covered. That’s a legal determination, not theirs to make.
The key is proving your injury or illness is connected to your job. That’s where documentation matters, and that’s where we come in.

Workers’ compensation in Charlotte, NC, covers more than just your medical bills. You may be entitled to several types of benefits, and understanding each one helps you know what you’re fighting for.
Every penny you spend on medical treatment related to your work injury should be covered. This includes emergency room visits, doctor appointments, surgery, prescription medications, physical therapy, and medical equipment like crutches or a back brace. You shouldn’t have to choose between getting the treatment you need and paying your electric bill.
In North Carolina, your employer’s insurance company picks your initial treating doctor. But if that doctor isn’t helping you get better, you have the right to request a change.
We help clients navigate this process all the time, especially when insurance companies try to send them to doctors who minimize injuries.
If your doctor says you can’t work at all while you recover, you’re entitled to temporary total disability benefits. This is weekly income that replaces part of your lost wages, and it’s typically two-thirds of your average weekly wage. It’s not your full paycheck, but it keeps food on the table while you heal.
These benefits continue until your doctor clears you to return to work or determines you’ve reached maximum medical improvement. That’s the point where you’re as healed as you’re going to get, even if you’re not 100%.
How Much Money Will I Actually Get? Real Dollar Examples
Everyone wants to know this, and it’s one of the first questions we get asked. The vague answer “two-thirds of your average weekly wage” doesn’t help you figure out if you can pay your mortgage next month. Let’s break it down with real numbers.
Calculating Your Average Weekly Wage
North Carolina calculates your average weekly wage by looking at your earnings in the 52 weeks before your injury. If you’ve worked for your employer for less than 52 weeks, they’ll use whatever time period you did work, or they’ll look at what similar workers in similar jobs earn.
Here’s an example: you’re a warehouse worker earning $18 per hour, working 40 hours per week. That’s $720 per week, or about $37,440 per year. Your temporary total disability would be approximately $480 per week. If you’re out for six months (26 weeks), you’d receive about $12,480 in temporary benefits.
The Maximum Weekly Benefit (The Cap You Need to Know About)
North Carolina sets a maximum weekly benefit amount that changes every year. In one recent year, the maximum weekly benefit was $1,183. This matters if you’re a high earner.
Here’s an example:
This is one reason high earners sometimes feel the financial pinch more acutely during workers’ comp cases. You’re losing more than one-third of your income because of the cap.
What About Overtime and Bonuses?
If you regularly work overtime, that’s included in your average weekly wage calculation. Let’s say your base pay is $40,000 per year, but you consistently work 10 hours of overtime per week at time-and-a-half. That overtime significantly increases your average weekly wage, and therefore your benefits.
Regular bonuses count too. If you receive a quarterly performance bonus that’s consistent and expected, that’s factored into your earnings. One-time bonuses or sporadic payments might not be included, but we argue for their inclusion when there’s a pattern of receiving them.
Some injuries change your life permanently. If you can still work but can’t do everything you used to, you may qualify for permanent partial disability benefits. Lost a finger in a machinery accident? Permanent back damage that limits how much you can lift? These qualify.
Permanent total disability applies when your injury is so severe that you’ll never be able to work again in any capacity. This provides ongoing weekly payments, often for the rest of your life.
After 30 years of handling workers’ compensation cases in Charlotte, we’ve seen insurance companies fight these claims harder than any other. They know what’s at stake financially.
Permanent Partial Disability: The Scheduled Injuries
North Carolina has a schedule for certain body parts. If you lose a thumb, for example, you’re entitled to 75 weeks of compensation at your temporary total disability rate. Lost your index finger? That’s 40 weeks. Total loss of vision in one eye? 120 weeks.
Let’s use a real example. You’re a mechanic earning $50,000 per year (about $961 per week), and you lose three fingers in a machine accident. Those three fingers (depending on which ones) might total 100 weeks of benefits. At two-thirds of $961, that’s $640 per week for 100 weeks, equaling $64,000 in permanent partial disability benefits, plus all your medical expenses covered.
Watch Out for the Maximum Medical Improvement (MMI) Trap
Insurance companies often pressure doctors to declare you at MMI (as healed as you’ll get) prematurely because that’s when your temporary benefits stop. If you’re still improving with physical therapy or treatment, you’re not at MMI – and we fight to keep your benefits going until you’re actually done improving.
Can’t return to your old job because of your injury, but you’re still able to work in some capacity? Vocational rehabilitation benefits can pay for job training, education, or job placement services to help you start a new career. This might mean learning new skills that accommodate your physical limitations.
If a workplace accident takes your loved one’s life, their dependents may receive death benefits. This includes funeral expenses up to $10,000 and weekly payments to surviving spouses and children. No amount of money replaces someone you’ve lost, but these benefits provide crucial financial support during an impossible time.
The workers’ compensation system in North Carolina has strict rules and tight deadlines. Missing one can cost you everything you’re owed. Here’s how the workers’ compensation process in Charlotte actually works.
You must report your work injury to your employer within 30 days of when it happened. Do this in writing if possible, even if it’s just an email or text message. Verbal reports can disappear, and “he said, she said” doesn’t hold up when your claim gets disputed.
If you developed an illness over time (like lung disease from breathing in dust at a manufacturing plant in west Charlotte), the 30 days start when you first knew or should have known the illness was work-related.
Don’t let your employer talk you out of reporting. We’ve heard every excuse:
Get it in writing. Report it officially. Protect yourself.
Your employer should file a claim with their insurance company and the North Carolina Industrial Commission. They’re required to file Form 19 (Employer’s Report of Employee’s Injury) within five days if your medical bills exceed $4,000 or if you miss more than one day of work.
Here’s what should happen: your employer files Form 19 and gives you a copy along with a blank Form 18 (Notice of Accident to Employer and Claim of Employee). That’s the form you use to file your own claim if you need to.
But employers don’t always do what they’re supposed to do. Some drag their feet. Some “forget.” Some try to talk you out of filing altogether.
That’s why you have the right to file your own Form 18 directly with the Industrial Commission, and you should do it if your employer isn’t handling things properly.
You have the right to file your own Form 18 if your employer drags their feet, and you have two years from your injury date to file this claim.
While this seems like a long time, please don’t wait that long. The sooner you file, the sooner you can start receiving benefits.
The Industrial Commission, located in Raleigh, oversees all workers’ compensation cases in North Carolina. If your claim gets denied or disputed, this is where your case will eventually be heard.
Once your claim is filed, the insurance company investigates. They’ll review medical records, interview witnesses, and look for any reason to deny or reduce your benefits. This is where having an attorney makes a massive difference.
Insurance adjusters work for the insurance company, not for you. Their job is to save their employer money. They’re trained to ask questions designed to undermine your claim. They’ll look for inconsistencies in your story, pre-existing conditions they can blame, or ways to argue your injury didn’t really happen at work.
It can be stressful when your workers’ compensation claim gets denied. However, denials happen all the time in Charlotte, often for claims that absolutely should be approved.
Here are some of the most common reasons for workers’ compensation claim denials in North Carolina:
The insurance company will list the reason for denial in the letter you received. That’s where we come in.
Call us immediately if you’ve received a workers’ compensation claim denial, and we’ll meet to discuss the next steps. There are ways we can fight back and help you obtain the benefits you’re entitled to by law after suffering from an injury on the job.

You can appeal a denial by requesting a hearing before a deputy commissioner at the North Carolina Industrial Commission. You’ll present evidence, call witnesses, and argue why you deserve benefits. The insurance company will bring its own lawyers and medical experts to fight against you.
This isn’t a fight you want to take on alone. Our Charlotte workers’ compensation lawyers handle Industrial Commission hearings regularly. We know the commissioners, we know the process, and we know how to build a case that wins.
You might be wondering if you really need an attorney. After all, workers’ comp is supposed to be straightforward, right?
The truth is that it should be, but it rarely is.
The insurance company’s goal is to pay you as little as possible. They’ll offer a quick settlement that sounds good when you’re desperate for money. However, it’s often a fraction of what your claim is actually worth. Once you accept and sign, you can’t go back for more, even if your injury turns out to be worse than you thought.
North Carolina workers’ compensation law is full of deadlines. Report within 30 days. File within two years. Request a hearing within a certain timeframe. Miss one, and you could lose your right to benefits entirely.
At Waple and Houk, PLLC, our workers’ compensation attorneys in Charlotte track every deadline and make sure nothing falls through the cracks.
If your case goes to a hearing, you’ll be sitting across from an insurance company lawyer who does this for a living. They’ll have medical experts on their side. They’ll know every technicality and procedural rule. You need someone who can match their firepower.
Our Charlotte workers’ comp attorneys have represented injured workers at the Industrial Commission for decades. We know what evidence wins and which medical experts are credible. We also know how to cross-examine the insurance company’s doctors when they try to downplay your injuries.
Most importantly, we handle everything while you focus on recovering. You’re dealing with enough. You shouldn’t have to become a legal expert on top of healing from an injury.
No. North Carolina law prohibits employers from retaliating against you for filing a legitimate workers’ compensation claim. They can’t fire you, demote you, cut your hours, or punish you in any way for seeking benefits you’re legally entitled to.
That said, some employers try to get around this by making up other reasons to fire you. If you suspect retaliation, document everything and contact an attorney immediately. You may have a separate legal claim against your employer.
This happens more than you’d think. Your supervisor pulls you aside and suggests it would be “easier for everyone” if you just said you hurt your back at home over the weekend. They might imply your job is at risk if you file a workers’ comp claim. They might offer to let you use sick time instead.
Your employer is trying to avoid a workers’ comp claim because it affects their insurance premiums. That’s their problem, not yours. File the claim honestly. Report the injury accurately. If your employer retaliates, we can help you hold them accountable.
You have two years from the date of your injury to file a claim with the North Carolina Industrial Commission, but remember, you must report the injury to your employer within 30 days. Don’t confuse these two deadlines because both matter.
One of the most common reasons people don’t file is because they think they’re not “eligible.” Let’s clear this up:
At Waple & Houk PLLC, our workers’ compensation attorneys in Charlotte, NC, only take cases we believe in. We’re so confident that we can help you that we operate on a contingency fee basis.
You don’t pay any fee unless you win your case. This allows you to focus on your recovery without worrying about upfront fees or hourly rates.
In accordance with North Carolina State Bar rules, we’ll provide you with a written contingency fee agreement outlining how this works. Remember, you only pay once we secure compensation after your workplace accident.

You don’t have to figure this out alone. You don’t have to fight the insurance company by yourself. And you definitely don’t have to accept whatever lowball offer they throw at you when you’re desperate and in pain.
We offer free consultations for injured workers in Charlotte and throughout North Carolina. During your consultation, we’ll review your case, explain your rights, and give you an honest assessment of what you can expect. No sales pitch. No pressure. Just straight answers.
If we can help, we’ll tell you how. If we can’t, we’ll tell you that too and point you in the right direction.
Call Waple & Houk PLLC today or fill out our contact form. You’ve got nothing to lose and potentially thousands of dollars in benefits to gain. Let’s get you what you’re owed.
Waple & Houk, PLLC is conveniently located at 1212 Kenilworth Ave, Charlotte, NC 28204. We’re right across the street from Atrium Health Carolinas Medical Center on the corner of Romany Rd and Scott Ave. Our workers’ comp attorneys are proud to represent workers throughout Charlotte and Mecklenburg County.
